Privacy Policy

In order to guarantee and protect the privacy and confidentiality of the personal data of the users of our website and in order to protect their intimacy and privacy, we have drafted, in accordance with current legislation, this Privacy Policy.

The terms set out below and especially the duty of confidentiality will be mandatory for all internal or external staff who work or may work with us and have access to the data you provide, either while browsing our website, by using our forms or during the recruitment or provision of services.

We reserve the right to modify the content of this Privacy Policy, in order to adapt it to new legislation or case law, as well as reports or opinions issued by the Spanish Data Protection Agency or the Working Group of Article 29.

In the event that we are going to use the personal data of Users, Potential Clients or Clients, in a manner different from that established in the Privacy Policy in force at the time you provide us with the data; or in the event that we are going to treat them for purposes other than those indicated at the time you provide us with your data, we will make every effort to contact you as affected, to inform you and obtain your consent again. Otherwise, we will not use the data for different purposes.

We advise Users to review the present text each time they access our website to make sure of the purposes and uses we can make of their data.

This Privacy Policy will be part of and will be permanently linked to the provisions of our Legal Notice, in the Legal Conditions of the contracted service and in our Cookies Policy, these texts are available to users on our website and we advise you to read them.

At all times we will indicate the date of the last update of the Privacy Policy so that users know the actual content that applies to them and the date of the last revision.

HILL FOODS EUROPE SL, (hereinafter REAL VEGY) is a Spanish limited liability company with registered office at Carrer Brosquill, 16, 46540 El Puig de Santa Maria Valencia, Spain. Mercantile Register of Valencia, in Volume 10187, book 7469, folio 52, sheet V-172953, Incrip 6. with CIF number B-98863467.

1. PERSON IN CHARGE OF THE TREATMENT.

REALVEGY.ES that is RESPONSIBLE for the processing of personal data informs you that these data will be treated in accordance with the provisions of Regulation (EU)2016/679 of 27 April (GDPR), and the Organic Law 3/2018 of 5 December (LOPDGDD).

Company name: HILL FOODS EUROPE SL

VAT NUMBER: B-98863467

Trade name: REAL VEGY.

Carrer Brosquill, 16, 46540 El Puig de Santa Maria Valencia, Spain.

E-mail: [email protected]

Phone: +34 961 154 111

Registration: HILL FOODS EUROPE SL, (hereinafter REAL VEGY is a Spanish limited liability company.

2. DATA PROCESSING.

The personal data requested in your case will consist of those that are essential to identify and respond to the request of the owner of the data, resolve issues raised and provide the contracted services, such data being collected for specific purposes explicit and legitimate and not being treated such data in a manner incompatible with the purposes stated. The data processed, among others, may be those relating to name, address, telephone, email, ID, and any other essential for the proper provision of our services.

The owner of the data will be informed by REALVEGY.ES, before the collection of his/her data, of the points established in this Privacy Policy, so that he/she can give express, precise and unequivocal consent for the processing of his/her data.

The user agrees that all personal data will be fully transferred to Aplázame from the moment the user has initiated the hiring of the deferred payment service offered by the latter at the time of choosing the method of payment.

3. ORIGIN OF DATA.

First of all, it is important for users to be aware that when personal information is provided online (for example, through e-mail or the Internet), it can be collected and used by others. For this reason, REALVEGY.ES is not responsible for the fact that such information may be collected, stored and/or processed by an unauthorized third party, as it has adopted the security measures available to prevent this from happening.

The origin of the data that we process and store in REAL VEGY can come from different places:

– Through our website we collect personal data from those users who voluntarily decide to fill in the mandatory fields that we have incorporated in each of the forms on our website.

With these forms users can register on our website, make a query or provide a suggestion, request a quote for a particular product offered on our website / request a product offered on our website or receive, if expressly authorized by REALVEGY.ES advertising and newsletters. Through these forms, users provide us with their data and consent to the processing of the same in accordance with the purposes indicated at the time of completing the form.

Users will be responsible for the veracity and authenticity of the data provided through our forms, being their obligation to keep them updated at all times to avoid errors on our part. Any false or inaccurate statement that occurs as a result of the information and data provided through these forms, will be the responsibility of the user.

– Information may also come through the e-mails we receive at www.globalfood.market. Since we make available to our users the web through the domain ww.globalfood.market we inform that the same is hosted on Google Cloud Platform servers hosted in Europe. who establish the corresponding security measures and ensure compliance with the RGPD.
– It is worth informing users that, if the user or potential customer so wishes, a meeting may be established that will be developed via telephone. The user must provide his/her name and telephone number.
– Finally, we also give users the possibility to make queries and comments on topics and products that REALVEGY.ES, will publish if necessary (it may moderate them based on criteria of legal and moral compliance, as well as good use and ethical practices). Participation will be done through the participation form via comments available once the user has registered on the website. It is essential to read the web policies of this page before proceeding to comment.
The purpose of the processing of all these data will be as indicated at the time of collection and detailed in the section “Purposes of processing and storage periods” of this Privacy Policy.

4. LEGITIMACY FOR DATA PROCESSING.

The legal basis for the processing of Users’ data will depend on the time at which the personal data of the User, Potential Client or Client is collected or processed:

– The legal basis for the processing of data collected through the form to participate by way of queries/comments to be published on the website is consent. At the time of filling out the aforementioned form, the participant accepts the provisions of this Privacy Policy or specific clause.
– The legal basis for the processing of data collected through the consultation and information form as well as the CHAT service will be to respond to queries or requests. These requests do not imply any contractual relationship.
– The legal basis for the processing of data collected through the form for sending newsletters is consent. At the time of filling out the form, the interested party accepts the provisions of this Privacy Policy or specific clause.

– The legal basis for the processing of data collected through the registration form for the contracting of products is the existing contractual relationship. At the time of filling out the aforementioned form, the interested party accepts the provisions of this Privacy Policy or specific clause.

5. PURPOSES OF THE TREATMENT AND TERMS OF CONSERVATION OF THE DATA.

The purposes for which each of the treatments will be carried out by REALVEGY.ES are established in the different informative clauses included in each of the data collection methods -web forms, etc.-.

Notwithstanding the above, we detail them in full below, together with the period of data conservation, carried out by REALVEGY.ES:

– Contact form/ form for publication of queries and/or comments and Chat service: To be able to contact the User to solve the query, doubt or suggestion, as well as to send him/her, in case he/she had requested it, user name and password to access his/her private area.
These data will be stored on the server of the email provider without a period of deletion and while the affected party does not express its opposition. However, in the event that the e-mails retained are related to the provision of services, they will be kept for as long as obligations may arise from the contractual relationship (5 years – article 1964 of the Civil Code).

– Information request form: this data will be used by REALVEGY.ES, to provide you with information and contact you in relation to the interest expressed regarding our organization or our products/services.
– Registration Form: this data will be used by REALVEGY.ES, for the purpose of providing the contracted service/contractual purpose of selling the products purchased by you and for internal management of the organization, accounting, tax and administrative. These data will be kept by REALVEGY.ES for as long as any kind of liability may arise from the application of the pre-contractual/contractual measures requested by the interested party (5 years – article 1964 of the Civil Code) or will be kept for a period of 6 years (art. 30 of the Commercial Code).
– Form for sending newsletters and advertising: this data will be used by REALVEGY.ES, to provide you with information and contact you in relation to the interest expressed in receiving newsletters and advertising.

– Data collected through Cookies: through Cookies of which we inform you in our Cookies Policy, which we recommend you read, we collect data to personalize your experience and better meet your individual needs, improve our website, allow sharing comments on social networks, etc.. This data will be retained as provided in our Cookie Policy to which we refer.
– Private area: the user will be able to access his private area with username and password and may modify or rectify his data whenever he wishes, and may exercise his opposition to the treatment in his case or deletion, in our system by contacting us at [email protected] These data will be kept by REALVEGY.ES during the time in which some kind of responsibility derived from the fulfillment of the contract and the provision of the services may be demanded (5 years – article 1964 of the Civil Code).

6. OBLIGATION TO PROVIDE THE REQUESTED DATA.

In order to optimally execute the services, Users must provide us with the information and personal data requested in our forms. In case of not providing all the information requested and marked as compulsory, REALVEGY.ES will not be able to offer its services/products or send, where appropriate, the requested information and therefore will not be able to provide the services/products in which the User is interested.

7. MINORS.

REALVEGY.ES scrupulously complies with the requirements stipulated in the RGPD regarding data protection of minors, so we do not intentionally collect any information from children under 14 years of age. Furthermore, we inform users that this website is intended only for persons over 18 years of age.

8. HOW WE PROTECT THE INFORMATION OF USERS, POTENTIAL CUSTOMERS OR CLIENTS.

REALVEGY.ES implements physical, technical and organizational measures to maintain the security of personal data and try to minimize the possibility of accidental or unlawful destruction, accidental loss, unauthorized use, alteration, unauthorized modification, disclosure and/or access, as well as any other unlawful form of processing of your data, in accordance with the provisions of Article 32 of the GDPR.

In this regard, and taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing, as well as the risks of probability and severity that may affect the rights and freedoms of natural persons, appropriate measures have been established to ensure the level of security appropriate to the existing risk.

In any case, REALVEGY.ES has implemented sufficient mechanisms to:

– Guarantee the permanent confidentiality, integrity, availability and resilience of the processing systems and services. Restore availability and access to personal data quickly, in case of physical or technical incident.
– Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to ensure the security of the processing.
– Pseudonymize and encrypt personal data, if necessary.
Notwithstanding the foregoing, as a user you acknowledge and accept that Internet security measures are not impregnable and that the networks used on the Internet are not 100% secure, so that any communication sent by this means, can be intercepted and / or modified by unauthorized persons, so that as a user you must also take extreme caution.

9. NOTICE OF VIOLATION OF PERSONAL DATA OR SECURITY BREACHES.

A personal data breach involves a breach of security of REALVEGY.ES information systems that causes or may cause the destruction, alteration, loss, unauthorized disclosure or access, accidental or otherwise, to personal data transmitted, stored or processed in connection with the provision of our services, in the event that the personal data we store and/or process in REALVEGY.ES are compromised in any way, we will proceed to notify those affected in a timely manner, and in accordance with the provisions of Article 33 of the RGPD.

10. COMMUNICATION OF DATA TO THIRD PARTIES.

The personal data that users or potential customers may have provided us with through our website, or during the provision of services, will not be sold, transferred and/or exchanged with unauthorized third parties, except by legal obligation, or in the cases established below in relation to international data transfers that we perform from REALVEGY.ES.

On the other hand, customer data may be transferred to the Tax Administration and other Public Administration Bodies, if required to do so by legal obligation.

11. INTERNATIONAL DATA TRANSFERS.

In principle, none of the services provided by REALVEGY.ES makes international data transfers.

However, for the best information of the user, we provide the privacy policies of the social networks and services we use:

Twitter: https://twitter.com/es/privacy

Google: https://policies.google.com/privacy?hl=es-HN&gl=nl

Instagram: https://help.instagram.com/519522125107875

12. DATA PROTECTION RIGHTS.

Any person may exercise the rights of access, rectification, deletion, limitation of processing, the right to portability, not to be subject to automated processing, including profiling and the right to oppose the personal data contained in any of the files that REALVEGY.ES is responsible for, by requesting it by any means that leaves evidence of its sending and receipt, clearly expressing their desire and accompanying a photocopy of their ID and any documents necessary to prove their identity. It should not be forgotten to indicate the reasons justifying the exercise of the right. To do this, you can send a letter, either to the email address [email protected], or to the address Avenida de la Industrias 21-23, CP 03690, San Vicente del Raspeig (ALICANTE). We have forms available to users for the exercise of these rights, you can request them in our contact form.

What exactly can you request?

– Right of access: You may request information on whether REALVEGY.ES is processing your personal data.
– Right of rectification: You may request the rectification of the data, in case they are incorrect, as well as their deletion.
– Right of cancellation: You may request the cancellation of the data; and in case there is any limitation, REALVEGY.ES will keep the data duly blocked, only for the exercise or defense of claims.
– Right of opposition: You may request that we stop processing the data in the manner stated, unless for legitimate reasons we must continue processing them, a circumstance that we will expressly state.
– Right to request limitation of processing: You may request at any time that we limit the processing of your data in any of the following cases:
– When you contest the accuracy of the data processed and for a period that allows REALVEGY.ES to check the accuracy of the data.
– When the processing of the data is unlawful under current legislation and the affected person opts for the restriction of its use instead of its deletion.
– When the affected party requires their data for the establishment, exercise or defense of legal claims.
– Right to data portability: So that, in the event that the data are processed in an automated way, the same are returned or transferred to another company indicated by the User in a structured, automated and commonly used format.
– Right of deletion: You may request the deletion of your personal data and REALVEGY.ES shall delete them without undue delay when:

– The data are no longer necessary in relation to the purposes for which they were collected or processed.
– The data subject withdraws the consent on which the data processing is based, and there is no other legal basis for this.
– The data subject objects to the processing because the processing is for the purpose of direct marketing of products.
– The data have been processed unlawfully.
– The data must be deleted in order to comply with a legal obligation at EU and/or national level.

In addition, Users have other rights, namely:

– Right to withdraw the consent given: The User, may withdraw the consent given for the processing of personal data for any specific purpose, when he/she so wishes, just contact us exercising this right.
– Right to complain to the Control Authority: Any User may contact the Control Authority in case he/she considers that REALVEGY.ES is processing his/her data in an erroneous manner. In the case of Spain, the Control Authority is the Spanish Data Protection Agency, located at C/ Jorge Juan, 6, 28001-Madrid and contact telephone numbers: 901 100 099 / 91 266 35 17.
– We provide you with a contact information in case you are interested: [email protected]

13. BLOG.

Our website has a Blog section where users are allowed to post comments. Users may also share our articles through social networks where we are present, so users should be cautious and read the Terms and Privacy Policy of that social network.

14. RECEIPT OF CURRICULUM VITAE.

REALVEGY.ES, does not admit the reception of Curriculum Vitae through the e-mail provided in this Web page.

REALVEGY.ES, will manage the reception of Curriculum Vitae of candidates through the forms available in the section work with us of our web page, when we have an open selection process.

In these cases, the data generated as a result of the participation in a selection process will be processed in order to analyze the candidate’s professional profile and to be able to give him/her the possibility of participating in the personnel selection processes organized by REALVEGY.ES, depending on the vacant or newly created positions. Likewise, and in case the candidate’s profile is selected, his/her data may be used to process his/her incorporation to REALVEGY.ES staff.

Similarly in REALVEGY.ES we treat the information you provide us with the purpose of having a database of future candidates to fill possible vacancies in jobs in our company, adjusted to your professional profile. We inform you that no automated decisions will be taken, including profiling. REALVEGY.ES will ask for your free, informed, specific and unequivocal consent in accordance with Article 6.1.a) RGPD, to have a database of future candidates to fill possible vacancies in jobs in our company, adjusted to your professional profile. These data will not be disclosed to third parties.

The personal data provided will be kept as long as their deletion is not requested by the interested party. In any case, we inform you that after 12 months from the receipt of your resume without any job offer, it will be automatically deleted from our database.

REALVEGY.ES uses TalentClue’s platform under the SaaS (Software as a Service) modality to carry out its personnel selection processes. TalentClue is owned by Talent Clue Solutions, S.L., with address at Travessera de Gràcia, 73-79, piso 2º1º, 08006-Barcelona and contact e-mail [email protected] Therefore, we recommend you to read its general contracting conditions and its privacy policy.

15. CONDITIONS.

We strongly recommend that Users also visit the sections Legal Conditions, Legal Notice and Cookies Policy that regulate, among many other aspects, the use, disclaimers and limitations of liability that govern this website.

Last modified October 5, 2021.